Privacy Policy

This Privacy / Cookie Policy sets out Arabica Trade Companies’ policy with respect to our collection, use, and storage of personal data. We are committed to protecting your privacy in accordance with the EU General Data Protection Regulation (GDPR). This privacy policy explains how and why we collect your personal data and how it is used.

In this privacy statement, you will read how we handle the personal information that we collect via the forms on our website. You will be informed about the specific data that we collect and how we process and use this information, and why we gather the personal data. If you have an additional question about our privacy policy, please email us with any question you might have info [email protected].

What personal data do we collect and process?

The personal data we collect on you may include the following:

• General information, such as your name, job title, company name, your relationship to our company;
• Contact information, such as an address, e-mail, telephone number, etc.;
• Data necessary for executing an agreement we have with you;
• Data that you provide to us in the course of us delivering our products/services to you;
• Data necessary for processing invoices;
• Personal data you provide to us in the course of applying for a job at our company;
• Data on your visit to our website, such as geo-location, duration of visit, device type, etc.;
• Personal data that is necessary for legal compliance purposes.

How do we collect and process your personal data?

We may collect and process your personal data in one or more of the following ways:

• When you provide your contact data by making an inquiry through our website;
• When you provide your contact data by signing up for our newsletter;
• When you provide your personal data to us directly by e-mail, telephone or letter;
• When you enter into an agreement with us;
• When you provide personal data to us in the course of applying for a job at our company;
• When we collect your personal data through public sources, such as your company website, trade registers, commercial databases, or other public sources;
• When we use our monitoring tools (e.g. Google Analytics) for analyzing your interaction with our website.

On what basis do we collect and process your data?

We may collect and process your personal data on one or more of the following bases:

• Because you gave us your consent;
• To perform a contract;
• To comply with legal obligations;
• To pursue legitimate interests.

For what purpose(s) do we collect and process your personal data?

We may collect or process your personal data for one or more of the following purposes:

• To respond to requests or inquiries that we received from you;
• To send you our newsletter and other news updates related to our company, products and services;
• To deliver products and services that you have requested from us and to communicate with you about the delivery of these products and services;
• To identify and offer products and services you may be interested in;
• To execute contracts that we have with you and to communicate about the execution of these contracts;
• To manage our relationship with you;
• To monitor and analyze our business performance;
• To comply with legal obligations and policy requirements;
• To evaluate and process your job application and to communicate with you about the job application process;
• To monitor and analyze interactions with our website, in order to improve the user-friendliness of our website;

Data storage and protection

We store your personal data only for as long as we need the data to fulfil the purposes that are presented above. The duration for which we store your personal data may differ, depending on the specific purpose we use the data for.

Your personal data will be retained in accordance with our retention policy, which is available upon request using the contact details set out under the section “Contact us for further information” of this Privacy/Cookie statement. The retention period for each category of personal data is based on regulatory and policy requirements and the purpose for which the information is collected and used.

We value the protection of your personal data. We have taken technical and organizational measures to protect personal data against unlawful use. The protection of our digital The software, tools, and systems that we use are all secured and comply with the current laws.

Cookies and website analytics

We use cookies for the purpose of offering you the relevant information for your geolocation. Additionally, we use, non-traceable, statistical aggregated data about the usage of our website and share it with third-parties (Google Analytics), to analyze visits to pages on the site, the duration of individual page view, paths taken by visitors through the site and other general information. This helps us to prove our added value and further improve our services to visitors.

Third-party sites

Please be aware that other websites that may be accessed through links on our Arabica Trade website. These third party websites may collect personal data about you. The information practices of those third-party websites are not covered by this Privacy/Cookie Statement.

Your rights

According to the GDPR, you have certain rights, in case we collect and process your personal data. You have the following rights, concerning your personal data:

• Right to access your personal data
• Right to rectification of your personal data
• Right to erasure of your personal data
• Right to request restriction to the processing of your data
• Right to data portability
• Right to object to the processing of your data

You can present any of the above requests by sending an e-mail to [email protected], or by sending a letter to

«Arabica Trade» MMC
Baku, Binagadi District, 106/107, Post Number — AZ1117

Changes to our policy

Arabica Trade may update its privacy policy at any time and the latest version will always appear here, on this page.

Contact us for further information

Any questions about our privacy policy can be sent to [email protected], or by sending a letter to:
«Arabica Trade» MMC
Baku, Binagadi District, 106/107, Post Number — AZ1117